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TERMS AND CONDITIONS

DOCUMENTS REQUIRED


The following documents are required at all times for rentals:

Photo Card Part of Driving licence (Or Old Style Paper Licence)

Recent utility Bill or Bank statement.

To hire a car you will need to allow us to view your driving licence online which the Government has provided a website enabling this. Please go to View or Share your driving licence and give us the code.




PAYMENT


Payment must be made by credit or debit card, we do not accept American Express or Electron. Payment details will be taken at the time of booking via our online booking system.

A £100 refundable deposit will be taken on all bookings to cover any fuel costs, fines and penalties or damage from the card provided.




CANCELLATION


Please note that there will be a £50 cancellation fee should you fail to give us 24 hours notice.




INSURANCE EXCESS LIABILITY


For Drivers aged 21-24:

Full driving licence for 2 or more years - no endorsements applied

Limited to certain category of vehicle

Standard Excess £500

Aged 21-24 Van hire: Subject to clearance from insurance company, higher excess will apply.

For Drivers aged 25-70

Full driving licence for 1 or more years - maximum of 6 points

All categories of vehicle available

Standard Excess £500

For Drivers aged 70-75

Full driving licence - maximum of 6 penalty points

All categories of vehicle available subject to driving licence

Standard Excess £500 (plus any additional terms)

Clearance required from Insurance Company - certain terms may be applied




COLLISION DAMAGE WAIVER


In the event of an accident the hirer will be liable, unless deemed otherwise by our insurance company.

The Standard insurance excess is £500, you can take out an additional CDW for £10 (inc Vat) per day.

This will reduce your excess liability to £150 and cover the windscreen Liability to £50.




WINDSCREEN DAMAGE WAIVER


Customers are fully liable for the windscreen at time of hire, with the average cost of a replacement of £300 (retail)

Windscreen damage waiver can cover the windscreen liability to £50, this excess will cost £3 (inc vat) per day.




OVERHEAD DAMAGE


Any overhead damage caused to vehicle is not covered under our insurance policy

Any hirer who causes over-head damage will remain fully liable of all costs

Further restrictions & Requirements




MINIBUS


Minimum age 25 and Category D1 on drivers licence




FOREIGN DRIVING LICENCE


We will accept drivers using a Foreign non EU Licence for a maximum of 12 months from entry to the UK. All foreign driving licences must be accompanied with an international licence if not in english. All international driving licence's must be presented with hirers full driving licence.

EU Driving Licence will only be accepted for a maximum of 12 months from entry to the UK.




CONTINENTAL DRIVING


We allow our vehicles to be driven abroad, please contact us for more details as additional charges will apply.

When driving aboard a full continental kit is compulsory along with 5* breakdown cover.

We require at least 7 days’ notice for any vehicle going aboard, this is to allow time for all correct documents to be produced.
VE103 form which is required to say the vehicle is on hire.
Green card for insurance.
5* breakdown cover to be arranged.

If you are planning in taking a vehicle to France. The Vehicle will require a Clean Air Sticker for the vehicle.
This is a legal requirement in certain parts of France details can be found on their website official Crit’Air
We have a number of vehicle with these stickers ready to go so please tell us if you are planning a trip into the French cities, so we make sure you have the correct vehicle.

For more information about these stickers please visit the following website which goes into more detail The RAC




TOWING VEHICLES


Please ensure you have a licence displaying category B & E in order to tow legally.

Teign Rentals only supply 3rd party cover for towing in an event of an accident.

We will not cover the trailer and its contents at any time this is the responsibilities of the hirer.

Any Damage to our hire vehicle caused by towing will be the responsibility of the hirer to cover the cost of repair.

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